1. 1. ASCE. (1990). Quality in Constructed Projects: Manual of Professional Practice. New York, American Society of Civil Engineers
   2.  Banerji, K.; Gundersen, D. E. and Bahara, R. S. (2005). Quality management practices in Indian service firms, Total Quality Management 16(3): 321–330.
   3.  Dissanayaka, S. M.; Kumaraswamy, M. M.; Karim, K. and Marrosszeky, M. (2001). Evaluating outcomes from ISO 9000 certified quality systems of Hong Kong constructors, Total Quality Management.
   4. ECI. (1994). Total Productivity Management: Guidelines for the Construction Phase. Loughborough, Productivity Task Force, Economic Construction Institute, Loughborough, University Johannes, C.G. (1996), “ISO 9000 – a managerial approach”, Library Management, Vol. 17, No. 5, pp. 14–24.
   5. Magd, H. and Curry, A. (2003), “An empirical analysis of management attitudes towards ISO 9001:2000 in Egypt”, The TQM Magazine, Vol. 15, No. 6, pp. 381-390.